Searching

CLIFF provides many ways and options to search for your data. In addition to the following Frequently Asked Questions, you should also review the Searching portion of the User Guide.

How do I disable duplicate checking for Logs with no authors?

If you are logging correspondence with the author as 'UNKNOWN', or something similar, for correspondence that has no author, the Duplicate Search function may become annoying. You may temporarily disable the duplicate checking while entering the Logs, or possibly better, identify which authors for whom no duplicate checking should be performed.

To disable Duplicate Checking


To Skip Duplicate Checking for a Log

  • Click the Dup Search checkbox in the Log Toolbar.

    To Automatically Skip Duplicate Checking


    • If you want to automatically disable Duplicate Checking for specific Last Names, for example 'UNKNOWN', then add the Last Names to the Duplicate Searching table.

    • How do I find closed Batches?

    The Batch Search list only contains open batches. When a batch is closed, it is automatically removed from the Batch table. In order to determine what your closed batches are in the database you must perform a search.


    1. Click the Search for Logs & Referrals button in the CLIFF Toolbar.
    2. Enter search criteria as follows:


    3. Click Search. All closed Batch Headers will be displayed.

    See Searching Batches for more information.