Log Search

Updated in Version 5.2

Apart from Keyword Searching, Searching for Logs will probably be your most frequent searching tool in CLIFF.

To search Logs for information in specific fields

  1. Click on the Search for Logs button in the CLIFF toolbar.
    The Search for Logs window is displayed:


    NOTE: CLIFF automatically enters a date range for Date Received based on the defined Active Period. You can search outside the Active Period by amending the date range.
    NOTE: Search for Logs retains search criteria from search to search. This allows you to modify searches without reentering all the criteria every time. If you wish to start a new search click the Clear button, to clear all fields and reset the Date Received, to your Active field.

  2. If you are searching for a specific Log Id, enter the ID number at the top and click Search. OR Enter the information you want to search for.
    • The more search criteria you include the more efficient and brief the search will be. When you enter search criteria in more than one field, the search becomes a compound search. For example if you enter ‘John’ in the First Name field and ‘Smith’ in the Last Name field, only logs that have ‘John’ AND ‘Smith’ will be selected. You will notice that the ID Number and Batch are separated from the other data fields. If you enter an ID number or a Batch number, CLIFF will only use that criteria for searching, ignoring other search criteria. If both ID Number and Batch are entered, CLIFF will only use the ID Number.
    • If you click Search in Selection, CLIFF will only search in the current selection of Logs. Note that if there is not currently a selection of Logs, the Search in Selection option will not be available.
    • If you click Exclude Batch Members, CLIFF will not show Batch Members in the resulting list of Logs.

    TIP: You can use the ‘@’ wildcard in most places where CLIFF asks you to enter a search value. For example: ‘Ander@’ in the Last Name field will find Logs with names beginning with ‘Ander’; ‘@logging@’ looks for all occurrences of ‘logging’.
    NOTE: Searching using wildcards will slow down a search. Especially a search criteria of ‘@logging@’ where CLIFF cannot use the database searching indexes. If you want to look for a single word like ‘logging’ in one of the keyword indexed fields, then use the Keyword Search. It is much faster. You may also enter search criteria for Referrals which will allow you to refine your search even more. Instead of just searching for Logs based on information contained in the Logs, you may also search the Referrals associated with Logs. For example, search for all Logs with Log Action of ‘prepare response’ sent to ‘Office A’.

  3. Click on Search.

    CLIFF displays a list of the logs that meet your search requirements.


    TIP: If you are only searching on Subject, the two text fields below the subject, or any of the six pop-up fields, use the Keyword Search It is much faster.  
    TIP: If Search for Logs does not provide all the search functionality you require, try Search for Logs & Referrals. This alternate search function provides more options and power. The search criteria you specified in Search for Logs will automatically be used by Search for Logs & Referrals.