CLIFF Usage

The CLIFF Usage function allows you to monitor the usage of CLIFF in your organization. From the Usage window you may determine the following:

  • Total number of Logs in the database for all offices;
  • Total number of Referrals in the database for all offices;
  • Total number of Archived Logs in the database;
  • The level of fragmentation for Logs and Referrals.
  • Number of CLIFF licenses installed;
  • Number of CLIFF accounts defined;
  • Number of server processes running;
  • Who is currently logged in to CLIFF; the name on the server; and their login date;
  • Who is currently accessing restricted functions such as Table Maintenance;
  • The last time every user logged on

    To display the Usage window
    image\ONESTEP.gif  Choose CLIFF Usage in the Administration menu.
    CLIFF produces a report with the following information:

    • Database statistics - Number of Logs and their level of fragmentation*; number of Referrals and their level of fragmentation*; number of archived Logs; number of CLIFF licenses, number of CLIFF accounts defined; number of users currently logged in to CLIFF.
    • Users Currently logged in to CLIFF;
    • Other user accounts not currently logged in to CLIFF.

    Account Information

    For each CLIFF Account the following information is displayed:
    • Account Name - the account name is also a link to the Audit Trail report which will list all the audit entries for that account.
    • IP - The IP address of the user is displayed. Note that if your organization is using a proxy server, everybody will have the same IP address.
    • Curr Login - The date the user logged in. This date should only show if for users currently logged in. If there are Current Login Dates for users not currently logged in, that means they did not logout of CLIFF. Possible reasons are their session timed out, they quit their web browser without first logging out of CLIFF, their computer crashed, etc.
    • Time - the time of the Current Login.
    • Prev Login - The previous or last time the user logged into CLIFF.
    • Updating - Any restricted functions the account is currently accessing.
    • Client - This will contain the browser type and version, for example 'MSIE 6.0'.
    • OS - The operating system the user is using.

    *Fragmentation

    When you delete Logs and Referrals in the CLIFF database, empty storage areas are created. As you add new Logs and Referrals, CLIFF tries to reuse the space left by deleted records. It cannot reuse the space if the new record is bigger than the space left by the deleted record. Over time the database becomes fragmented with pockets of empty storage space. If the database becomes severely fragmented (more than 5%) performance may degrade and it is recommended that you compress the database. Ask your system administrator to compress the database if necessary.