Send E-mail

CLIFF is not intended to be an email program but there are times you may wish to send emails without Log or Referral information. For example, send an email to other CLIFF users.

To create an E-mail

  1. Click the button (beside the User Prefs button) in the User Tool Bar at the top. The following window will be displayed:

  2. Set your options as follows:
    Delete after sending or link expired
    Don't keep the e-mail in CLIFF after sending or the link expired
    Priority
    Set email priority
  3. Choose the sending office from the From drop down menu, if not already displayed.
  4. Enter To, CC, and BCC addresses as required using the following techniques:
    Select From List of addresses
    The list is comprised of three types of addresses:
    • Offices - all offices (excluding obsolete offices) with an email address are listed with an "Office:" prefix. If selected, the email address for the Office, and any CC email addresses for the Office, are included in the selection.
    • Distribution Lists - all distribution lists defined in CLIFF are shown with a "DL:" prefix. If selected, the email address, and CC address for all the Offices in the Distribution List are included in the selection.
    • User account - the email address of all defined user accounts is included. Each address is prefixed with the name of the user, or the account name if no user name is provided.

    Click one or more addresses in the list and click the appropriate [<] button to move the addresses to the TO, CC, or BCC list. You may select multiple addresses at the same time by ctrl-click (Windows) and command-click (Macintosh), or using the shift key. For example to email all users, click the first user address in the list, scroll to the bottom and shift-click the last address.

    Manual Entry
    Enter the email address in the entry box below the TO, CC, or BCC list and click the associated [+] button. You may enter multiple addresses at the same time if you separate them by commas.
    Removing Selected Address
    Click on the address to be removed and click on the appropriate [>] button.

  5. Enter a note or additional information to be prefixed to the generated report.
  6. Click Send to send the e-mail.
  7. If you want to save the email for sending later, Click Save.