Clearing the cache in your web browser will sometimes clear problems that are caused by files that have been corrupted during the downloaded. It will also establish a fresh connection to the CLIFF server.

To Re-start Your Web Browser

1. Logout from CLIFF.
2. Clear your web browser's cache as follows:
   

   Internet Explorer

   1. Choose Internet Options... from the Tools menu.
   2. Click the General Tab if not already there.
   3. Click Delete Files... in the Temporary Internet Section. Click OK in the confirm dialog.
   4. Click Delete Cookies... in the Temporary Internet Section. Click OK in the confirm dialog.
   5. Click OK to close the Internet Options window.

   FireFox on Windows

   1. Choose Options... from the Tools menu.
   2. Click the Privacy Tab if not already there.
   3. Click the Cache Tab if not already there.
   4. Click Clear Cache Now.
   5. Click the Cookies Tab.
   6. Click Clear Cookies Now.
   7. Click OK to close the Options window.

   FireFox on MacOS

   1. Choose Preferences... from the firefox menu.
   2. Click the Privacy Tab if not already there.
   3. Click the Cache Tab if not already there.
   4. Click Clear Cache Now.
   5. Click the Cookies Tab.
   6. Click Clear Cookies Now.
   7. Click OK to close the Options window.

3. Quit your web browser.
4. Re-start your web browser.
5. Log in to CLIFF.