Why can't I update the information in a Referral?

If the Referral fields are not-enterable as shown in the following image, the Referral is read-only.


Referrals may be read-only for a number of reasons:

  • The Log is closed and the grace period has expired.
  • The Referral is completed.
  • You do not have access to the Office that the Referral has been assigned to.