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Modifying a Log

Do you have access to the Log?

If the data fields in the Log form are grey and you cannot enter data into the fields then you do not have sufficient authority to update the Log. You may, however, still have access to Referrals. There are several reasons why you may not be able to update a Log:

  • The Log is Closed - Logs can be modified until they are closed, after which you may only view the contents of the Log. CLIFF allows a grace period to be assigned for closed Logs so that even if the Log is closed you can still modify it in the next few days. Your CLIFF Administrator can tell you what the grace period is for your copy of CLIFF.
  • The Log is Locked - If someone else is currently updating the Log a message will be displayed at the top of the Log with the person's username. For example:


    • You don't have access - Only the Office that created the Log may update it. If you don't have access to the Office that created the Log, you can not update it. Depending on your CLIFF configuration, you may be granted access to the Log by having a Referral created for your Office.

      To modify a Log

      1. Open the Log.
      2. Make the required changes.
      3. Click on the Toolbar to save the Log or click on the Toolbar to cancel.