The Turnaround report will analyze a selection of Logs and show the cradle to grave time of the logs (date received to date closed).
To create a Turnaround Report
You may pre-select the Logs you wish to report on or you may use the search facilities in the Turnaround Report.
Choose Turnaround Report from the Report menu.
CLIFF presents the Turnaround Report window.
If you had pre-selected Logs, the option Create Report for will show Current Selection of Logs. If a current selection of records did not exist, CLIFF will simply put in the default of Logs.
You may change any of the following search parameters to fine tune your search. All options except Current Selection requires further selection criteria to be specified.
- Create Report for: choose between Logs.
- Date Range: choose one of the pre-defined periods or enter your own;
- Summarize report by: select one of the user definable fields;
- Turnaround based on: select either the close date (default) or one of the user definable dates. This date is used as the grave date (end date) for the cradle to grave time.
- Ideal Turnaround: select an ideal turnaround. Counts are taken for those Logs meeting the turnaround time.
- Show Details: when this check box is checked, individual Log records are reported.
- Show Monthly Breaks: when this check box is checked, a summary line for each month is reported. The summary line shows the average turnaround.
Click Continue to run the report.
At the top of the print preview window you will have the following options available to you:
- Print - will invoke your web browser's printer interface. The window and options displayed will depend on your default printer specification. From the printer window you should be able to select the Page Setup which will allow you to choose between Landscape or Portrait layouts. The browser will automatically format the data to suit the selected layout. The browser option for page header and footer may not be available from the displayed printer interface. You may defined these from the browser's Page Setup menu.
- Close Window - close the Report window.
