When response turnaround times are calculated in the Log, CLIFF checks to see if this is a summary value (i.e. Addressed To) that is being reported on. If a report for the reporting period associated with the Log does not exist, CLIFF will automatically create it. The reporting period is selected based on the Signed date.

To View Reports

1. Choose Response Turnaround... from the Report Menu. A list similar to the following will be displayed. If the option is not available in the menu, Turnaround Reporting has not been activated, or you do not have access to the report.

   

2. Click on a report to view. A report similar to the following will be displayed.

   

   The report is displayed at the top, with update options displayed at the bottom. The update options include:
   • Title - The default title may be changed.
   • Notes - Any notes you wish to have appended to the report, for example to provide comments about the response times.
   • Approved - Enter an Approval Date to lock the report from further updates from Logs.
   • Click Update to save changes and redisplay the report, or click Save to save the report and return to the report list.

If your configuration includes automatic uploading of reports to a central Organization, the Sent Date will also be displayed.

Generating Reports

CLIFF automatically creates response turnaround Reports from Logs and the Application Preference settings so normally there is no need to generate the reports. However if you have deleted reports, or changed the settings in the Application Preferences, you may want to generate missing reports.

1. Click Generate Reports in the Report list window. The following is displayed:

   

2. Enter the date range to generate for
3. Click Replace Approved Reports if Approved reports are to be replaced.
4. Click Replace Submitted Reports if Reports submitted to central server are to be replaced.
5. Click Generate to initiate the update.